Contact information
We're here to help. If you have a question about a product, your order, or anything else, please get in touch — we aim to reply within one working day, Monday to Friday (UK time).
Customer support
For all enquiries — orders, deliveries, returns, faulty items, and general questions — please email:
contact@naughtynest.co.uk
To help us assist you as quickly as possible, please include your order number in the subject line where relevant.
Response times
- Monday to Friday: within 1 working day (UK time).
- Weekends and UK bank holidays: we'll get back to you on the next working day.
Business details
NaughtyNest is a trading name of:
DE-DE SOLUTION LTD
A private limited company registered in England and Wales
Company number: 16841073
VAT number: GB 511 5613 28
Registered office: Flat 1, 12 Hamilton Road, Bournemouth, Dorset, BH1 4EH, United Kingdom
Please note that the address above is our registered office for correspondence and legal purposes only. We do not operate a public showroom or accept returns or visitors at this address. To return an item, please follow the process in our Returns & Refunds Policy.
Useful links
- Returns & Refunds Policy — how to return an item or report a fault.
- Shipping Policy — delivery options, times, and discreet packaging.
- Terms of Service — the terms that apply when you use our Site.
- Privacy Policy — how we handle your personal data.